{"id":11819,"date":"2026-09-10T09:02:12","date_gmt":"2026-09-10T13:02:12","guid":{"rendered":"https:\/\/aux.charlotte.edu\/?p=11819"},"modified":"2026-09-10T09:14:17","modified_gmt":"2026-09-10T13:14:17","slug":"check-spam-for-mail-services-email-notifications","status":"publish","type":"post","link":"https:\/\/cws.charlotte.edu\/backup-aux\/2026\/09\/10\/check-spam-for-mail-services-email-notifications\/","title":{"rendered":"Check spam for Mail Services email notifications"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Mail Services has switched to a new mail processing software. As a result, some package pickup email notification have been mistakenly sent to spam folders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While Mail Services works to resolve this issue, mark <strong>mailservices@qtrak.net<\/strong> as not spam to ensure you receive your mail pickup notifications.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On your computer, open\u00a0<a href=\"https:\/\/mail.google.com\/\" target=\"_blank\" rel=\"noopener\">Gmail<\/a>.<\/li>\n\n\n\n<li>In the main menu, on the left, click\u00a0<strong>More<\/strong>\u00a0<img decoding=\"async\" width=\"auto\" height=\"18\" data-src=\"https:\/\/lh3.googleusercontent.com\/3_l97rr0GvhSP2XV5OoCkV2ZDTIisAOczrSdzNCBxhIKWrjXjHucxNwocghoUa39gw=h36\" alt=\"and then\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\">\u00a0<strong>Spam<\/strong>.<\/li>\n\n\n\n<li>Check the box next to the mail pickup email that you want to remove from spam.<\/li>\n\n\n\n<li>At the top, click\u00a0<strong>Not spam<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for your patience as we work to resolve this issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mail Services has switched to a new mail processing software. As a result, some package pickup email notification have been mistakenly sent to spam folders. While Mail Services works to resolve this issue, mark mailservices@qtrak.net as not spam to ensure you receive your mail pickup notifications. Thank you for your patience as we work to [&hellip;]<\/p>\n","protected":false},"author":13665,"featured_media":11821,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_clt_a11y_last_scan":"1789046961","_clt_a11y_has_violations":"0","_clt_a11y_violations":"[]","_clt_a11y_suppressions":"","_clt_a11y_needs_validation":"","footnotes":""},"categories":[29],"tags":[],"class_list":["post-11819","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mail-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Check spam for Mail Services email notifications - Auxiliary Services<\/title>\n<meta name=\"description\" content=\"Mail Services has switched to a new mail processing software. 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